Yes, there are help Desks at the Dana Porter and Davis libraries.
Help desks are staffed by the Information Systems & Technology (IST) department and provide with:
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using the public computers, printers, photocopiers/scanners
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connecting to the wireless network.
- University of Waterloo Identity and Access Management (WatIAM) support .
Information Systems & Technology web site has all information about technical support for the UW community.